|
Subject
|
Driver |
|
Question
|
I need a WIN 98-driver for modem FM56R-BGV2. Can you help me? |
|
Ans:
|
Hi, Dear Customer:
Please go to http://www.billionton.com.tw/english/download/002/download.asp to downlaod the driver for FM56R-BV2. thanks
|
|
Subject
|
USB 2 card |
|
Question
|
Your CBUSB2N-B card causes PowerDVD 3.0 to hang on my Sony Vaio running Win 2000. Installing updated drivers crashes Windows on restart, and fail to load. Please advise. |
|
Ans:
|
Hi, Dear Customer:
Please go to http://www.billionton.com.tw/english/download/008/download.asp to downlaod the driver for version 1.21. |
|
Subject
|
Cardbus USB 2.0 Installation. |
|
Question
|
I bought this PCMCIA card today. I try to install it in a 5 yo Compaq Armada 1520D (with no USB) I have Win98 installed.
The installation ask me to insert "NEC USB Open Host controller" driver diskette" ?
Where can I get this driver diskette ? It was not in the pacage. Please hel me... thanks |
|
Ans:
|
HI, Dear Customer:
Please check your cards back labe to know the p/n number. If your card is Billionton branch, we do give our customer the driver diskette. If you do not have, please contact the store which you bought the card. Thanks |
|
Subject
|
V.92 update for WoldTraveller card? |
|
Question
|
Hello! Do you have any plans to to releasae some sort of an update for the WorldTraveller card so that it will be compatible with the V.92 standard? |
|
Ans:
|
Hi, Dear Customer:
If your ISP is V.92, no problem to use the V.92 standard. Thanks |
|
Subject
|
CBUSB2NB |
|
Question
|
I bought the CBUSB2NB
yesterday, the driver version is 1.2.1, but it can't work for eagletec USB 2.0 harddisk case. What can I do? |
|
Ans:
|
Hi, Dear Customer:
Can we know your notebook brand and model name?? Which CardBus Controller you have?? Thanks |
|
Subject
|
My modem does not work after XP is installed |
|
Question
|
Hi! I recently installed Win XP on my notebook.My usb56r-bf modem stopped working.I downloaded the driver usb56r-b for XP and the modem still does not work.Says error with compatibility.What should I do to make my modem work? |
|
Ans:
|
Hi, Dear Customer:
Can your computer detect the card?? Do you get any question mark or exclamation mark at the device manager?? thanks |
|
Subject
|
pci ethernetcard |
|
Question
|
Hi...i am having troubs installing my card..it worked before.. it still does in the new xp i had to set up (got 2 now)..the card is recgonized ...but xp says cann t find the file.this goes 4 my other adapter too...it must be a win setting or such...i think. tnx |
|
Ans:
|
Hi, Dear Customer:
Please check your cards back label to know the p/n number and tell us. Thanks
|
|
Subject
|
56k+ISDN on Windows2000 |
|
Question
|
Hello,
Is there a driver to use the 56k+ISDN P/N:FM56MI-BFC-SM on windows 2000 ? I've just bought it 2 weeks ago...
Thanks for your help.
H. Le Pezennec |
|
Ans:
|
HI, Dear Customer:
Please go to http://www.billionton.com.tw/english/download/004/download.asp to download the 2000 driver for FM56MI-N. Thanks
|
|
Subject
|
PC card IEEE 1394 CB 1394T-B2M |
|
Question
|
Hello, my 1394 PC card works well with Windows XP or ME and my DV cam too but it is impossible to detect my fire wire hard disk QPS Q!M3. Can you help me ? |
|
Ans:
|
HI, Dear Customer:
Doyou have question mark or exclamation mark at your device manager?? Thanks |
|
Subject
|
service name,service display error |
|
Question
|
I am getting the following message when attempting to install pci r100 realtek LAN card.
CANNOT INSTALL R100 pci LAN card
W/ windows 2000 pro
Question:
When trying to install the network card, I got an error message "The name is already in use as either a service name or a service display name"
Just wondering if you have any idea what could cause this.
|
|
Ans:
|
Hi, Dear Customer:
Did you install the card before?? If yes, please remove it from the device manager first. Thanks
|
|
Subject
|
ethernet pc card |
|
Question
|
Hi, I have a 10 base- TX ethernet pc card, and i need the driver for windows 98 se...but i didn't found it anywhere...can you hel p me?...ty |
|
Ans:
|
HI, Dear Customer:
Please check your cards back label to know the p/n number then go to http://www.billionton.com.tw/english/download/001/download.asp to download the driver. Thanks
|
|
Subject
|
USB 2.0 Cardbus on Win98 SE (IBM thinkpad) |
|
Question
|
I just bought your USB2.0 Cardbus and tried to install it on an IBM ThinkPad 600X (PIII 500) run on Win98 se platform. However it cannot recognize my old USB1.1 2.5" HDD. And the machine hangs up if I remove the Cardbus (after stoping it in the PC card tray of course). Any solution? |
|
Ans:
|
HI, Dear customer:
Please try your onbord USB 1.1 to see if it works well. Thanks
|
|
Subject
|
p/n : FM56MI-BFC driver ? |
|
Question
|
can you guys please give me a driver that i can use with an updated version of windows xp ? |
|
Ans:
|
Dear Sir:
Sorry!! Our FM56MI-BFC it did not support WINXP.
REGARDS.
|
|
Subject
|
compaq presario 1246 and win xp |
|
Question
|
winxp cant find pcmci just i see a texas insturment but when i insert a pcmci card there is no action and there is no icon in the control panel about pcmci why ? and how can i solve this problem
there is a cardbus but not working or win xp cant use it ??? |
|
Ans:
|
HI, Dear Customer:
Please check back label to know the p/n number. Then e-mail us more information about your problem. Our e-mail address is support@billionton.com.tw
Thanks |
|
Subject
|
Installation of FM56RCL-BF |
|
Question
|
Last week I bought PCMCIA Modem FM56RCL-BF at a computer shop in Jakarta, Indonesia. As you can imagine my name, I am a Japanese staying in Indoneisa, and indeed I have Japanese Windows 98 OS installed PC. When I install driver of FM56RCL-BF to my PC, Laptop PC Toshiba Tecra, error message "This driver cannot install (Japanese Error Message)" appears every time. I guess that this error comes from the driver, which means that I can solve this problem after I get a new driver for FM56RCL-BF. Though I searched your website, I could not find it.
Pls send me the latest driver for FM56RCL-BF, or give me information to work my PCMCIA modem perfectly.
Meisei Takemoto |
|
Ans:
|
HI, Dear Customer:
Please go to http://www.billionton.com.tw/english/download/002/download.asp to download the driver for FM56RCL-BX. Thanks |
|
Subject
|
card bus to usb 2.0 pc card (CBUSB2N-N) |
|
Question
|
Pls help on this matter as i have send erlier asking for help and as your reply new driver will be uploaded , pls up to now i could not make it run under windows xp still any writter connected to usb2 interface system hung, plus sometimes windows blue screen appears and system reboot, pls note bokk used (HP OMNIBOOK XE3) pls pls i need this card bus to usb2 pc card to work thx
|
|
Ans:
|
Hi, Dear customer:
Did you try the new driver already?If you have not try it yet, please use the superuser to sign in the Windows and go to http://www.billionton.com.tw/english/download/008/download.asp to downlaod the new driver. thanks
|
|
Subject
|
win2000 |
|
Question
|
i have one machine with win2000 operating system with lan card if i remove patch cord from ethernet card the i cant ping my local m/c from local m/c pls do need ful |
|
Ans:
|
HI, Dear Customer:
Please check back label to know the p/n number. Then e-mail us more information about your problem. Our e-mail address is support@billionton.com.tw
Thanks |
|
Subject
|
LNT-10TB |
|
Question
|
Hello! I am experiencing problems with the PCMCIA LAN Adapter LNT-10TB running under Windows XP. The problem is: 10Base2-connection doesn't work. 10BaseT works well, on the other hand. Can you help? Best regards, A. Schenk |
|
Ans:
|
HI, Dear Customer:
Please e-mail your problem to our Technical support Team. Our e-mail address is support@billionton.com.tw. We need to know more information about the card which can not work. Did you get any error message?? do you have any question mark or exclamation mark at your device manager?? Thanks
|
|
Subject
|
Hanging when writing CD with USB2.0 CardBus PCMCIA Card |
|
Question
|
I've installed a Lite-on CDRW drive to USB2.0 CardBus PCMCIA card and used to copy data onto CDR. Every time the first file was being read, the system hung. However, there was no problem if built-in USB1.1 port was used. The data can then be copied onto the CDR. Please advise what's the problem and how to resolve. My notebook is Asus M1300 running Win2000. Thanks. |
|
Ans:
|
Hi, Dear Customer: The USB2.0 has the similar problem for some specific notebook. We are trying to solve those problem now. Please give us more time for that. Thank |
|
Subject
|
problems installing isdn-56k pcmcia under win2k |
|
Question
|
i encountered difficulties installing the drivers for the card under windows2000. card id is FM56MI-BFC-SM. i downloaded the win2k drivers from your webpage, because they werer not on the original cd-rom, but also with this drivers, the installation process will not run without difficulties, and the card isn't working!
how can i manage to bring the isdn to work uner windows2000?
thanks in advance for your answer |
|
Ans:
|
HI, Dear Customer:
Are you saying that you installed the driver which you downloaded it from our webpage without problem?? Did you get any error message during the installation?? Did you get any question mark or exclamation mark at your device manager?? Please e-mail us your questions and those information to our Support Team. The e-mail address is support@billionton.com.tw. Thanks |
|
Subject
|
NTKERN.VXD Cannot Locate Driver in WIN98 OS |
|
Question
|
I bought your product IEEE 1394 PCI Card and plug it into my system with Win98OS. Apparently, the driver could not install properly with the error "The NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2)".
Kindly advice ASAP as I will need to test this card out as I was given 3 days exchangable period from the shop I purchased. If the product does not function with my system, I will exchange it with something else that fix.
Hope to hear from you ASAP.
Best Regards
Your Consumer If It Works |
|
Ans:
|
Hi, Dear Customer:
Basically, the Win98 First version does not support for IEEE 1394 interface. If you want to use it with IEEE 1394 card, you need pay fee to buy the driver. But if you are using the Win98 SE, you do not need install driver for that. Please use the build-in driver. Thanks
Technical Support Team |
|
Subject
|
Hang on removable harddisk with USB 2.0 PCCard |
|
Question
|
Hi,
I installed the USB 2.0 PCcard to a notebook with Win XP Professional. Then I connected my cutie removable disk box with 30G harddisk. I found problem in reading the harddisk. Once I get the root directory on the harddisk, it hang. But when I used the Win ME configuration of same hardware. No problem was found.
Any advise to solve this problem. |
|
Ans:
|
Hi, Dear Customer:
The USB2.0 has the similar problem for some specific notebook. We are trying to solve those problem now. Please give us more time for that. Thanks |
|
Subject
|
PCMCIA Modem V90 + ISDN |
|
Question
|
Is there a driver for Linux ? I only have Linux on my Notebook.
With the best greetings from switzerland |
|
Ans:
|
HI, Dear Customer:
We do not have driver for Linux. Sorry about that. |
|
Subject
|
CANNOT INSTALL windows XP |
|
Question
|
I downloaded the files, tried to install, only I got an error message "The name is already in use as either a service name or a service display name" How do I fix this? |
|
Ans:
|
Hi, Dear Customer:
Can you tell us what isthe p/n number for your card please?? The number is at your card s back side. thanks |
|
Subject
|
Detecting LNRDL-100B |
|
Question
|
Dear support! I'm trying to use an LNRDL-100B card with a Siemens Scenic Mobile 700 laptop (which claims to support PCMCIA type II and III), Win98SE operating system. It fails to note even the existence of the card: I tried both slots but the OS reports all slots to be empty. Downloading the latest drivers didn't help, either. The machine has a Cirrus Logic PCIC compatible PCI-PCMCIA bridge installed. Any ideas? |
|
Ans:
|
Sorry we need more time to test it......sorry about that |
|
Subject
|
DVD-to-Go |
|
Question
|
Is it possible to use the DVD-to-Go PCMCIA Card together with Windows 2000? |
|
Ans:
|
We are very sorry about that we do not support to Win2000, please go to http://www.margi.com/ to see more information. |
|
Subject
|
Ethernet |
|
Question
|
How I can connect pcmcia the FMLT-10 to mine ipaq com S.O. pocket PC 2002? |
|
Ans:
|
I am sorry about that our FMLT-10TB not support Pocket PC 2000 and 20002. |
|
Subject
|
LNADL-100B |
|
Question
|
Can I install this card in LINUX Mandrake 8.1?
If not, what kind of LINUX should I use? |
|
Ans:
|
Please use Linux buil-in Intel or DEC 2114x PCI Fastethernet Adapter driver for install. |
|
Subject
|
gsm pcmcia card |
|
Question
|
how can I insert the pin of my sim? |
|
Ans:
|
We have two product for GSM mobile network. One is useing your mobile phone and use external cable to connect our pcmcia card, the other one is use your SIM card insert to our pcmcia card. |
|
Subject
|
gsm dual band pc card p/n: PC-GSMB |
|
Question
|
On the box it is written also: for Windows XP, but actually I cannot use it with XP.
Is there any driver available?
thanks |
|
Ans:
|
We have tested our GSM Dual Band PC card with Windows XP, it is working fine. Please check your SIM have DATA commuction function or not from your ISP first. |
|
Subject
|
4 in 1 PCMCIA |
|
Question
|
What drivers should I use to install this product under Windows 2000 |
|
Ans:
|
HI, Dear Customer
I am sorry about that we do not have any driver for the 4 in 1 card under Windows 2000. |
|
Subject
|
dvd-to-go |
|
Question
|
what do I do when I get the message (unable to load C:\MARGI\DVDtoGO\MARGIVPM.DLL[error=261:] |
|
Ans:
|
This error code mean your Video card driver not full support VPM (Video Power Mangerment) function. Please contact your notebook pc manufactor support team and ask them what version driver support VPM function. |
|
Subject
|
USBE128-B |
|
Question
|
I have serious problem with the new released XP driver dated 25/12/2001 for USBE128-B (Win XP) the message I get when I install this driver that this driver is not digitally certified with the use of Win XP any way I do continue the process of installation and it will install with no problems...but as soon as I connect to the Internet using the USBE128-B, 30 seconds later I get the favorite Windows Error Blue Screen...Please let me know what could cause this. As I am stuck for the past 2 months. |
|
Ans:
|
Dear Sir:
For new driver for winxp are availableon our websit, please download from our websit, thank you!
Regards. |
|
Subject
|
ISDN128-B |
|
Question
|
I did get the Windows xp beta driver for the USB ISDN128-B but my machine would still reboot by itself after logging in to the internet...can you please let me know what exactly i am doing wrong. And when the actual XP Driver be avaialble. |
|
Ans:
|
Hi, Dear Customer:
Can you try the new driver that we put on our website already?? If you still have any problem, please write e-mail to our Technical Support Team. thanks |
|
Subject
|
Does it work with Win XP |
|
Question
|
Does the
Billionton 100CB LAN
(Billionton PC-Card 10/100Mb Cardbus
32 bit Nettverkskort RealTek Chip) work with xp? or must i get xp driver for it? |
|
Ans:
|
Please use Microsoft Windows XP buil-in "Realtek 8139A/B/C Family PCI Fastethernet Adapter" driver install with your Windows XP systems. |
|
Subject
|
No Connection |
|
Question
|
Iam not getting a connection to my phone,
I think it is my my cord that you insert into the modem card.
Iam not showing anything at the bottom of my screen in the corner to indicate that the line is even connecting.
Do you sell the phone line cord or adapter and where can I can get it.
Help! |
|
Ans:
|
Please go to our website weblink to know where is near your place.
http://www.billionton.com.tw/english/contact_us.htm |
|
Subject
|
USB ISDN128-B |
|
Question
|
I did get the beta driver forthe USB ISDN128-B but my machine would still reboot by itself after logging in to the internet...can you please retransmit the driver again may the one i got from your support group may be the old driver |
|
Ans:
|
We already released USB128-B driver for Wi98/me/2000.
Please go to our web http://www.billionton.com.tw/english/download/009/download.asp
and download USB128-B driver.
Thanks
|
|
Subject
|
LNA-100B3 with XP |
|
Question
|
I tried to install the following driver lna-100b3.zip with my lna-be card under xp but kept receiving the message that a needed file was not found. |
|
Ans:
|
We already released LNA-100B3(LNADL-100B) driver for Windows XP.
Please go to our web http://www.billionton.com.tw/english/download/001/download.asp
and download driver.
Thanks
|
|
Subject
|
USB ISDN128-B |
|
Question
|
When will the Win XP driver for USB ISDN128-B be available...I would appreciate a time frame please. |
|
Ans:
|
Now we only have USB128-B ISDN WinXP beta driver for test, if you want use this beta driver for install, we can send this beta driver to you. |
|
Subject
|
LNA-100B xp driver |
|
Question
|
I just install windows xp and I want to know when is billionton coming out with the windows xp driver for LNA-100B driver |
|
Ans:
|
Firstly, thanks for using our LNA-100B Fastethernet pc card product.
Please go to our web http://www.billionton.com.tw/english/download/001/download.asp
and download LNA-100B2 driver.
Thanks
|
|
Subject
|
Hi from Turkey, |
|
Question
|
Does the PCMCI 100Base-TX (P/N: LNDTS-100B) Ethernet card support Windows 2000 Pro. ? |
|
Ans:
|
Our LNDTS-100B support Win2000, system will detect new
hardware and install "Intel 21143 FastEthernet PCI
Adapter" buil-in driver for use. |
|
Subject
|
WinCam.Live Mobile connectivity? |
|
Question
|
Dear Sir,
we are inWebCam business.Our product WinCam.Live is very Execellent and we are looking for Mobile Connectivity for remote location.
Which is your Mobile card can give us Connectivity ?
Please Visit www.lordsmktg.com or wincam.com or www.stardot-tech.com |
|
Ans:
|
ok. |
|
Subject
|
LNA-100B |
|
Question
|
I am using a laptop, and i've got 2 PC at home at which connected to the LAN and sharing internet connection via Linksys Router..but when i try to plug the network cable into the LNA-100B card, it can't obtain the IP address automatically like the other 2 PC do, and when i try to update the IP, it says DHCP are not avalible.....and i use WinMe, also Fujisu Lifebook i490 |
|
Ans:
|
You can use winipcfg this command and find our LNA-100B
driver IP address, try use release all and renew all
again. Please make sure your DHCP IP address is current.
We suggest you and use some IP address and try connect
again. |
|
Subject
|
usbkr-100b thumb-sized 10/100 Ethernet |
|
Question
|
I wan't use Mac OS.
How can I use my mac? |
|
Ans:
|
No Support Mac OS. |
|
Subject
|
IEEE1394 2 ports |
|
Question
|
what difference brings the IEEE 1394TE
model to the dongle one (except the 4pin port becomes a 6pin one) ?
can two devices be simultaneously connected on both cards, and does it reduces the stream for each the same way ?
and what is the utility of the power input ?
thx |
|
Ans:
|
Our IEEE 1394TE it can be use two port at samt time it doesn't reduces the stream for each ports, because this card it support two PHY, the utility power input is one A/C adapter (8V~40V, DC / 0.6W / max. 1.6A)it can make IEEE1394 6 ping connector carry power to your device. |
|
Subject
|
Connecting to a Visor |
|
Question
|
I have got a Visor with Palm OS. Am I am to install the CF56R-BF into the Visor? Do I need to install any drivers? |
|
Ans:
|
CF56R-BF can't support VISOR it only can support TRGpro or handERA330 because springboard to CF adapter it can't support modem. |
|
Subject
|
CB1394T - IEEE-1394 card |
|
Question
|
Hi,
I'm having troubles with the installation of the card CB1394T on Windows 2000.
The installation seems to go ok, and I can see the device installed.
Windows' Device Manager says that the device is working properly.
But when I launch Ulead Video Studio, which is the software bundled with the card,
I receive an error as soon as I click on the Capture button:
"Error: Connection to capture driver failure: driver maybe in use or has been moved".
Have you heard of this problem before? Any hints?
Thanks
|
|
Ans:
|
You can go to http://www.microsoft.com/directx website
upgrade your IEEE 1394 driver and DirectX to 8.0a. |
|
Subject
|
Fire Wire Cardbus PCMCIA Card |
|
Question
|
Hello,
the Fire Wire Cardbus card do not work correct with
Windows 2000,
if i send a big file to a Yamaha CD Rom via Fire Wire, the conection break,
and the computer hangs,
if i send a small file to the cd Rom via Fire Wire card,
it works.
yours sincerely
Uli Cox
rfi mobile technologies AG , Germany
|
|
Ans:
|
Please update your Windows 2000 to Service Pack 2 first, then go to Microsoft Windows update and Microsoft DirextX website update some bug fix patch file(s). |
|
Subject
|
pcmcia 56K+isdn 2-in1 (P/N:FM56Mi-BFC-SL) |
|
Question
|
i installed the card on a windows me pc. the 56k modem is working correctly, but in isdn mode, it doesn't work. which driver is the best for windows me? |
|
Ans:
|
Please resent your FM56MI-BFC-SL pc card to where do you
buy this product shop and tell them must change your
product name to FM56MI-NFC, our FM56MI-NFC product can
support Windows ME and Windows 2000. |
|
Subject
|
ring detection on windows 2000 |
|
Question
|
We Are resellers in France of your products
I sold lot of your PCMCIA ISDN TA + 56K FAX modem.
Your card never detect incoming call when set in fax /modem mode.
I set country France and United States in the control panel.
But the Rings are never detected.
Can you help me ? |
|
Ans:
|
Please try upgrade your notebok audio driver and check
your Faz/Modem setting is current. |
|
Subject
|
ring detection on windows 2000 |
|
Question
|
We Are resellers in France of your products
I sold lot of your PCMCIA ISDN TA + 56K FAX modem.
Your card never detect incoming call when set in fax /modem mode.
I set country France and United States in the control panel.
But the Rings are never detected.
Can you help me ? |
|
Ans:
|
Please try upgrade your notebok audio driver and check
your Faz/Modem setting is current. |
|
Subject
|
Linux compatibility |
|
Question
|
Does the USB ISDN TA support Linux |
|
Ans:
|
Our USB ISDN not support any Linux OS. |
|
Subject
|
Problems with Redhat Linux v7.1 |
|
Question
|
The drivers that are supplied with the Billionton PC-Card 56K Modem 10/100MBIT card seems to be precompiled to use with redhat 6.2, and I got some problemns getting it to work with Redhat 7.1, and other linux core compilations. I get the error message "unresolved
symbols" whenever I try to load the module.
Are there any sollutions to this problem, or is the only sollution to try another hardware product? There seem to be no other driver alternatives to download for this card.
I really hope there is a sollution to this problem. THank you very much for any support regarding this problem.
Have a nice day! :-) |
|
Ans:
|
Sorry our 56K +10/100M Base combo pc card not support
Linux Red Hat 7.1. |
|
Subject
|
ethernet |
|
Question
|
Although you claim the CFLT-10 to work with Win CE-2 & 3 I cannot make it work with Casio E-105 with Window CE-2.11. Can you tell me if I need any special drivers ? |
|
Ans:
|
We are very sorry about our CFLT-10 ethernet pc card not support Windows CE 2.11. When you use Windows CE 3.0, please use IP address setup to setting your network. |
|
Subject
|
WinCE Driver |
|
Question
|
How can i setup a card bus lan card in my iPAQ 3660 pocket PC, Because i have not the driver... |
|
Ans:
|
You can use iPAQ 3660 WinCE default NE2000 driver for use |
|
Subject
|
LNA 100 B |
|
Question
|
I can not compile this driver with redhat 7.1
what is the problem ? |
|
Ans:
|
Our LNA-100B not support Linux Red Hat 7.1.
Because LNA-100B is use old ASIC for hardware design.
Our new LNA-100 series can support Linux Red Hat 7.1. |
|
Subject
|
why did LNA-100N not support redhat7.1? |
|
Question
|
why did LNA-100N not support redhat7.1?
Could you provide driver for linux |
|
Ans:
|
Because our LNA-100N is old product and the control ASIC
is old version, our new LNA-100N product can support
Linux Red Hat 7.1. |
|
Subject
|
Is your CF ethernet card NE2000 compatible ? |
|
Question
|
Hi,
I want to know whether your CF ethernet card is NE2000 compatible or not.
Thanks in advance,
Pindar
|
|
Ans:
|
Our CF ethernet card is follow up NE2000 standard for
design. So you can use NE2000 standard driver to use.
|
|
Subject
|
USB Sync for Palm III |
|
Question
|
I just bought your product as subject for my TRGpro, but it can't do anything after installed the software bundled.
I would like to ask that which software should be installed first, Palm Desktop(from handheld) or USBsync(your product) ?
Thanks! |
|
Ans:
|
It does no matter to install which driver first, I think is COM Port setting are incorrect, in your palm desktop
the COM Port setting should be the same with show on USB sync, if this setting are correct please check you hotsync manager setting is correct,if your Palm desktop 4.01 please click hotsync icon and select "Local Serial",Because Palmdesktop default settingis "Local USB"
Please make sure this point.
|
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Subject
|
LAN Card : Why can’t LND-100B work on the Compaq ARMADA 1700 ? |
|
Question
|
Why can’t LND-100B work on the Compaq ARMADA 1700 ? |
|
Ans:
|
We have new driver that supports TI-1220 PCMCIA controller which is used on the ARMADA.
The new LND-100 Driver Version is 4.0. |
|
Subject
|
LAN Card : Can LNT-10TB work on the Windows NT 3.51 ? |
|
Question
|
Can LNT-10TB work on the Windows NT 3.51 ? |
|
Ans:
|
Yes. |
|
Subject
|
LAN Card : Why can’t use LNT-10T under Windows NT 4.0 (IRQ Failed)? |
|
Question
|
Why can’t use LNT-10T under Windows NT 4.0 (IRQ Failed)? |
|
Ans:
|
This is because IRQ number or I/O Port conflicting, Please switch to a different IRQ or I/O under the adapter properties. Then, reboot NT. |
|
Subject
|
LAN Card : LNT-10T Can’t work on Windows 98? |
|
Question
|
LNT-10T Can’t work on Windows 98? |
|
Ans:
|
Download the new Driver Version 2.0 for Windows 98. |
|
Subject
|
LAN Card : Why does my PCMCIA controller icon display an error message when I installed the LND-100 |
|
Question
|
Why does my PCMCIA controller icon display an error message when I installed the LND-100 |
|
Ans:
|
Because the LND-100 PC Card Uses the same IRQ with PCMCIA controller. However, the card should be working correctly. Please just discard the Windows95/98 PCMCIA message. |
|
Subject
|
LAN Card : Why can’t I enable LNT-10 ethernet card (IRQ Failed)? |
|
Question
|
Why can’t I enable LNT-10 ethernet card (IRQ Failed)? |
|
Ans:
|
The IRQ or I/O port specified is not correct. Please Follow A1 to fixed this problem. |
|
Subject
|
LAN Card : How can I use LND-100 FastEthernet CardBus PC Card to login Novell 4.11 Server? |
|
Question
|
How can I use LND-100 FastEthernet CardBus PC Card to login Novell 4.11 Server? |
|
Ans:
|
Add this to Net.cfg
Netware DOS Requester ;------------------a you must add this two
FIRST NETWORK DRIVE = F ;-----------a |
|
Subject
|
LAN Card : How can I use LNT-10T Ethernet PC Card to Login Novell 4.11 Server? |
|
Question
|
How can I use LNT-10T Ethernet PC Card to Login Novell 4.11 Server? |
|
Ans:
|
(1) Install SystemsSoft CardWorks for your notebook.
(2) Run Enabler to find correct IRQ and I/O Port, usually using IRQ 3 and I/O Port 300 or 320.
(3) when card is enabled correctly, you can go to next step as stated in the user manual.
Note : You must add the following to the Net.cfg file -
Net.cfg
protocol
bind CARDODI
link driver cardodi
frame Ethernet_802.2
frame Ethernet_802.3
frame Ethernet_II
frame Ethernet_snap
;protocol IPX E0 Ethernet_802.2
;protocol IPX 0 Ethernet_802.3
;protocol IPX 8137 Ethernet_II
;protocol IPX 8137 Ethernet_snap
Netware DOS Requester ;------------------a you must add this two lines
FIRST NETWORK DRIVE = F ;----------- |
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Subject
|
10 LAN + 56K Modem Card : What should I do if I’m unable to get the Modem & LAN functions to work at the same time?
A |
|
Question
|
What should I do if I’m unable to get the Modem & LAN functions to work at the same time?
A |
|
Ans:
|
The latest driver is able to solve this problem. (See Q1) |
|
Subject
|
10 LAN + 56K Modem Card : What should I do if I can’t connect to a K56 or V.90 ISP? |
|
Question
|
What should I do if I can’t connect to a K56 or V.90 ISP? |
|
Ans:
|
You can reset the communication settings with the AT Command: ATS109=1 for K56 ISPs, or with the AT Command: AT S109=2 for V.90 ISPs. You can input this AT Command either by going to Modem Settings, Options, then Additional Settings, or by going to Hyper Terminal and dialling the desired number after first entering the relevant AT Command. |
|
Subject
|
10 LAN + 56K Modem Card : Does the Modem function support Wave? |
|
Question
|
Does the Modem function support Wave? |
|
Ans:
|
It does not support Wave, and you will have to use a Sound Card and the relevant software to achieve a similar function. |
|
Subject
|
10 LAN + 56K Modem Card : Can I use this card with a Netware 32 bit Client? |
|
Question
|
Can I use this card with a Netware 32 bit Client? |
|
Ans:
|
You can if you use an NE2000 compatible function. |
|
Subject
|
10 LAN + 56K Modem Card : What should I do if I can’t get the LAN facility to work? |
|
Question
|
What should I do if I can’t get the LAN facility to work? |
|
Ans:
|
change the I/O address of the Sound Card to 330~33F, and change the I/O address of the LAN card to 300~31F, and this will get rid of the resource conflict. The reason for this is that there was a bug in the early version of the driver. If you go to our Web Site and get the latest driver, this problem will not occur. |
|
Subject
|
10 LAN + 56K Modem Card : Does this card support Windows 3.1/workgroups? |
|
Question
|
Does this card support Windows 3.1/workgroups? |
|
Ans:
|
No, this card is unable to support Windows 3.1/workgroups. |
|
Subject
|
10 LAN + 56K Modem Card : What should I do if there’s a resource conflict? |
|
Question
|
What should I do if there’s a resource conflict? |
|
Ans:
|
First, check what driver version you’re using. The newest version is 4.0, and if your driver is earlier than this, then upgrading to driver version 4.0 should solve this problem. You can get the latest driver from our Web Site at http://www.billionton.com.tw/ (after Driver Soft, choose Fax Modem + LAN Combo PC Card, and then choose the relevant part number, depending on which version of the card you have. Secondly, the I/O and IRQ of certain Sound Cards may conflict with this card. To solve this you must change the I/O address of the Sound Card to 330~33F, and change the I/O address of the LAN card to 300~31F, and this will get rid of the resource conflict. The reason for this is that there was a bug in the early version of the driver. If you go to our Web Site and get the latest driver, this problem will not occur. |
|
Subject
|
VCS & MVS Card : Where can I buy a Camera Clip? |
|
Question
|
Where can I buy a Camera Clip? |
|
Ans:
|
In the first instance, consult with your local branch office. If there is no branch office in your area, you may contact one of our distributors. However, if you are unsure of how to go about this, or if this is not convenient for the area in which you live, you should contact the sales executive responsible for your area. For this service, you must first contact support@billionton.com.tw |
|
Subject
|
VCS & MVS Card : What can I do if there is no screen, but the capture function is working? |
|
Question
|
What can I do if there is no screen, but the capture function is working? |
|
Ans:
|
First of all, make sure that you have inserted the card into a ZV Port. If you’re sure you have, then try reinserting the card a few more times. If it still doesn’t work, then try to reinstall the driver again, or failing that, make sure that the VPM driver you are using is the latest version. |
|
Subject
|
VCS & MVS Card : What if I’m unable to operate the card after installation? |
|
Question
|
What if I’m unable to operate the card after installation? |
|
Ans:
|
First of all, check that your notebook supports the ZV Port standard. If you’re sure it does, then try reinserting the card several times, as it may simply be a problem of incorrect insertion. If you still get no response then you can try reinstalling the driver once more, or otherwise double check that the VPM driver you’re using is the latest one. |
|
Subject
|
VCS & MVS Card : What can I do if I’m unable to download files from the Web Site? |
|
Question
|
What can I do if I’m unable to download files from the Web Site? |
|
Ans:
|
Currently, because of bandwidth restrictions, the internet may become oversubscribed from time to time. If this should occur, then try again later a few times. If you still have problems, then send us an e-mail at support@billionton.com.tw. |
|
Subject
|
VCS & MVS Card : What can I do if I get a VPM error message? |
|
Question
|
What can I do if I get a VPM error message? |
|
Ans:
|
First of all, make sure that you’ve already installed the VPM driver. If you have already installed it, then you should try and update it to the latest version. |
|
Subject
|
VCS & MVS Card : Where can I get updated drivers from? |
|
Question
|
Where can I get updated drivers from? |
|
Ans:
|
You can simply connect to our Web Site (www.billionton.com.tw) to download any new drivers. |
|
Subject
|
VCS & MVS Card : Do I need a new driver after I upgrade my OS to Win98 ? |
|
Question
|
Do I need a new driver after I upgrade my OS to Win98? |
|
Ans:
|
No new driver is required for Win98, you can simply use the Win95 driver. However, we would recommend that you reinstall the driver one more time.
You can simply connect to our Web Site (www.billionton.com.tw) to download any new drivers. |
|
Subject
|
M2M DVD Card : Can I use this product if my notebook doesn’t have a ZV Port. |
|
Question
|
Can I use this product if my notebook doesn’t have a ZV Port. |
|
Ans:
|
This is not possible. Your notebook must have a ZV Port for this product to work. |
|
Subject
|
M2M DVD Card : What do I do if the TV-Out function stops working halfway through? |
|
Question
|
What do I do if the TV-Out function stops working halfway through? |
|
Ans:
|
Stop playing the disk immediately, and take the card back to the place you bought it from, or to our local branch office, and ask them to check if the card needs repairing.
What can I do if the disk is the wrong region code? |
|
Subject
|
M2M DVD Card : What can I do if the disk is the wrong region code? |
|
Question
|
What can I do if the disk is the wrong region code? |
|
Ans:
|
You can change the Region if you go to Options under Set Up, but you must remember that you can only change the Region five times. |
|
Subject
|
M2M DVD Card : Does this product support VCD (MPEG-1)? |
|
Question
|
Does this product support VCD (MPEG-1)? |
|
Ans:
|
Yes, this product does support VCD (MPEG-1). |
|
Subject
|
M2M DVD Card : What can I do if the card isn’t recognized after I insert it |
|
Question
|
What can I do if the card isn’t recognized after I insert it |
|
Ans:
|
First, try reinserting the card a few times, as it may simply be a case of incorrect insertion. If your problems persist after you have tried everything we advise, then contact your distributor, or contact us directly, at mailto:support@billionton.coml.tw |
|
Subject
|
M2M DVD Card : What can I do if there is a video delay, or if there is a delay between audio and video? |
|
Question
|
What can I do if there is a video delay, or if there is a delay between audio and video? |
|
Ans:
|
This is the kind of problem that is more likely to occur with an external DVD ROM. Go to DVD ROM under System, Options, and then open DMA. This may well improve the delay problem. |
|
Subject
|
M2M DVD Card : What can I do if I have a full screen video problem? |
|
Question
|
What can I do if I have a full screen video problem? |
|
Ans:
|
Try to reset the resolution – it may be either too high or too low. |
|
Subject
|
M2M DVD Card : What can I do if I can’t operate the TV-Out function? |
|
Question
|
What can I do if I can’t operate the TV-Out function? |
|
Ans:
|
First make sure that you’ve set up TV-Out. If you’ve already done this and it seems fine, then check that you’ve inserted all the cables in the correct sockets. Finally, make sure that the film disk you are playing is compatible with the type of TV you are using (I.e. PAL or NTSC) |
|
Subject
|
M2M DVD Card : Is this product VCCI approved? |
|
Question
|
Is this product VCCI approved? |
|
Ans:
|
Yes, this product has already passed VCCI approval. |
|
Subject
|
M2M DVD Card : What can I do if it still won’t work after downloading these files? |
|
Question
|
What can I do if it still won’t work after downloading these files? |
|
Ans:
|
First, make sure that your notebook supports the ZV Port standard. If you are sure it does, then try reinserting your card a few times, a it may simply be a case of incorrect insertion. If it still won’t work, try reinstalling the driver, and ask your notebook manufacturer whether there are more recent versions of VPM and Audio Driver than the ones which you currently use. |
|
Subject
|
M2M DVD Card : What can I do if I’m unable to download files from the Web Site |
|
Question
|
What can I do if I’m unable to download files from the Web Site |
|
Ans:
|
Currently, because of bandwidth restrictions, the internet may become oversubscribed, making the downloading of files impossible. If this should occur, then 1) Try again later a few times, or 2) If you are still unable to download files, send us an e-mail at support@billionton.com.tw and we will send you the information you need to solve your problem. |
|
Subject
|
M2M DVD Card : What can I do if the card still won’t operate? |
|
Question
|
What can I do if the card still won’t operate? |
|
Ans:
|
First, make sure that your notebook supports the ZV Port standard. If you are sure it does, then try reinserting your card a few times, a it may simply be a case of incorrect insertion. If it still won’t work, try reinstalling the driver, and ask your notebook manufacturer whether there are more recent versions of VPM and Audio Driver than the ones which you currently use. Finally, as most notebooks only support one ZV Port, make sure that the PCMCIA slot that your card is inserted in is actually the ZV Port. |
|
Subject
|
M2M DVD Card : After installation, if there is still no audio or video, what can I do? |
|
Question
|
After installation, if there is still no audio or video, what can I do? |
|
Ans:
|
First of all, make sure that your notebook supports the ZV Port standard. If it doesn’t, then this product will not work on your notebook, but if it does, you need to make sure that you have installed the VPM driver, and we suggest that you install the latest version of the VPM driver, as it is often the latest version of this driver that produces the best results. If you continue to have Audio problems, even with the latest VPM driver, then we suggest you locate the latest Audio Driver too. |
|
Subject
|
M2M DVD Card : What can I do if I can’t get any audio? |
|
Question
|
What can I do if I can’t get any audio? |
|
Ans:
|
You can go to the IIS volume control icon (Yellow speaker task bar icon) to enable audio. If you can’t find this icon, you need to update your Audio Driver. |
|
Subject
|
M2M DVD Card : Where can I get an updated driver for my DVD card? |
|
Question
|
Where can I get an updated driver for my DVD card? |
|
Ans:
|
Whenever we have any new drivers, we will always put them directly on to our Web Site (http://www.billionton.com.tw/). |
|
Subject
|
M2M DVD Card : What can I do if the card will not operate under Win98? |
|
Question
|
What can I do if the card will not operate under Win98? |
|
Ans:
|
This problem may be solved by using one of the later driver versions (version 2.10 and thereafter). |
|
Subject
|
M2M DVD Card : What can I do if the card will not operate under Windows 95 OSR1? |
|
Question
|
What can I do if the card will not operate under Windows 95 OSR1? |
|
Ans:
|
This product is not compatible with OSR1, and we suggest that you upgrade your system to at least OSR2 |
|
Subject
|
M2M DVD Card : What can I do if a get a “Region Lock” message? |
|
Question
|
What can I do if a get a “Region Lock” message? |
|
Ans:
|
In the first instance, consult with your local branch office. If there is no branch office in your area, you may contact one of our distributors. However, if you are unsure of this, or if even this is not possible, you need to contact the sales executive responsible for your area. For this service, you must first contact support@billionton.com.tw |
|
Subject
|
M2M DVD Card : Can I use this product under Win NT4.0? |
|
Question
|
Can I use this product under Win NT4.0? |
|
Ans:
|
There is currently a driver that can be used for NT, but it is still in testing at the moment? If, after the current run of tests, it is found to be problem-free, then we will put this driver on our Web Site. |
|
Subject
|
M2M DVD Card : How do I operate the TV-Out function under PAL or NTSC formats? |
|
Question
|
How do I operate the TV-Out function under PAL or NTSC formats? |
|
Ans:
|
This product uses the same method of TV-Out for both standards, you simply need too choose AV or S video during setup. However, most televisions are either PAL or NTSC televisions, so before try to engage the TV-Out function, you need to make sure which kind of television you are using. For example, If you try to play video under the PAL standard but using an NTSC television, then this will not work.
This product uses the same method of TV-Out for both standards, you simply need too choose AV or S video during setup. However, most televisions are either PAL or NTSC televisions, so before try to engage the TV-Out function, you need to make sure which kind of television you are using. For example, If you try to play video under the PAL standard but using an NTSC television, then this will not work.
This product uses the same method of TV-Out for both standards, you simply need too choose AV or S video during setup. However, most televisions are either PAL or NTSC televisions, so before try to engage the TV-Out function, you need to make sure which kind of television you are using. For example, If you try to play video under the PAL standard but using an NTSC television, then this will not work. |
|
Subject
|
M2M DVD Card : Do I need a new driver after I upgrade my OS to Win98? |
|
Question
|
Do I need a new driver after I upgrade my OS to Win98? |
|
Ans:
|
No new driver is required for Win98, you can simply use a Win95 driver |
|
Subject
|
M2M DVD Card : What do I do if a VPM error occurs? |
|
Question
|
What do I do if a VPM error occurs? |
|
Ans:
|
First, make sure that you have installed the VPM driver. If you haven’t yet done this, then try to get hold of the latest VPM driver for your particular model of PC |
|
Subject
|
Modem Card : What do I do if I can’t find my manual? |
|
Question
|
What do I do if I can’t find my manual? |
|
Ans:
|
(1) The manuals are all saved in HTML format on the driver disks (2) If you still have problems, you can contact us at support@billionton.com.tw and we will see that you get the information you need. |
|
Subject
|
Modem Card : How do I get in touch with the representative office in Japan |
|
Question
|
How do I get in touch with the representative office in Japan |
|
Ans:
|
You can contact Mr. Yasunori Nagashima,Email:billionton@aisonic.co.jp,
Tel: +81-423-98-7338 |
|
Subject
|
Modem Card : How do I get in touch with the U.S. branch office? |
|
Question
|
How do I get in touch with the U.S. branch office? |
|
Ans:
|
You can contact Mr. Derek Ma at Cadmus Micro Inc., in California. Email:derek.ma@billionton.com.tw,Tel:1-909-9473333 ext. 101 |
|
Subject
|
Modem Card : What do I do when I get a “No Dial Tone” message under Supervoice? |
|
Question
|
What do I do when I get a “No Dial Tone” message under Supervoice? |
|
Ans:
|
If this happens, then you need to stop using an internal line (that is, a line within an office PBX exchange), and connect directly to an outside line. |
|
Subject
|
Modem Card : Can I use the “W” AT Command in Bitware? |
|
Question
|
Can I use the “W” AT Command in Bitware? |
|
Ans:
|
Yes, you can use the “W” AT Command in Bitware. |
|
Subject
|
Modem Card : How do I find out the DCE Speed? |
|
Question
|
How do I find out the DCE Speed? |
|
Ans:
|
Simply go to Hyper-terminaland use the AT Command “ATW2”. |
|
Subject
|
Modem Card : Can I use my card with Mac OS (Apple)? |
|
Question
|
Can I use my card with Mac OS (Apple)? |
|
Ans:
|
Our cards are currently unable to support Mac OS,so at the moment it is not possible to use them with Apple machines |
|
Subject
|
Modem Card : What can I do if I can only connect at 33.6Kbps? |
|
Question
|
What can I do if I can only connect at 33.6Kbps? |
|
Ans:
|
First make sure whether the ISP you’re connecting to supports 56K Modems or only 33.6K modems. If you’re sure it’s a 56K ISP, then you need also to check whether this ISP supports K56flex or V.90. Once you’re sure which it is, go to our Web Site (http://www.billionton.com.tw/) and download the firmware upgrade that is right for your particular model. (After choosing Driver Soft, choose Fax Modem PC Card). |
|
Subject
|
Modem Card : What’s the difference between ITU 56K & V.PCM? |
|
Question
|
What’s the difference between ITU 56K & V.PCM? |
|
Ans:
|
ITU 56K & V.PCM are the names that refer to 56K protocols prior to the fixing of an international standard for 56K by the ITU. |
|
Subject
|
Modem Card : Are the X2 and K56flex protocols mutually compatible? |
|
Question
|
Are the X2 and K56flex protocols mutually compatible? |
|
Ans:
|
While the X2 and K56flex protocols are not 100% compatible, it is still possible to download at 33.6Kbps under an X2 ISP using a K56flex modem, and vice versa. |
|
Subject
|
Modem Card : How do I reduce the volume produced while the modem is dialling or handshaking |
|
Question
|
How do I reduce the volume produced while the modem is dialling or handshaking |
|
Ans:
|
You can reduce the volume with the AT commands AT Mx or AT Lx under the Modem Property field of the Control Panel, at which x represents a number between
0 – 3. |
|
Subject
|
Modem Card : What do I do if I get a “No dial tone” message? |
|
Question
|
What do I do if I get a “No dial tone” message? |
|
Ans:
|
First check whether you are using a regular phone line (I.e. an outside line), or if you are being routed through a PBX exchange (which is what most offices tend to use). If you are going through a PBX, you need to go to modem setup and disable the “wait for dial tone” property. |
|
Subject
|
Modem Card : How do I connect to AOL |
|
Question
|
How do I connect to AOL |
|
Ans:
|
When you are setting up your modem under AOL version 3.0, select “Hayes Compatible” as your modem type. AOL version 4.0 will automatically detect your modem. |
|
Subject
|
Modem Card : Where can I buy an RJ11 cable? |
|
Question
|
Where can I buy an RJ11 cable? |
|
Ans:
|
In the first instance, consult with your local branch office. If there is no branch office in your area, you may contact one of our distributors. However, if you are unsure of this, or if even this is not possible, you need to contact the sales executive responsible for your area. For this service, you must first contact support@billionton.com.tw |
|
Subject
|
Modem Card : How do I use my card under Win CE? |
|
Question
|
How do I use my card under Win CE? |
|
Ans:
|
Because all modems have a standard default installation, Win CE itself contains drivers that will support your modem. After inserting your card, you will be able to use it as norma |
|
Subject
|
Modem Card : What do I do if I can’t download files from the Web Site? |
|
Question
|
What do I do if I can’t download files from the Web Site? |
|
Ans:
|
Currently, because of bandwidth restrictions, the internet may become oversubscribed, making the downloading of files impossible. If this should occur, then 1) Try again later a few times, or 2) If you are still unable to download files, send us an e-mail at support@billionton.com.tw and we will send you the information you need to solve your problem. |
|
Subject
|
Modem Card : What’s the difference between NF and BF? |
|
Question
|
How do increase the download speed. |
|
Ans:
|
NF denotes a card which is a No Brand product,whereas BF denotes a Billionton Brand product. |
|
Subject
|
Modem Card : How do increase the download speed. |
|
Question
|
How do increase the download speed. |
|
Ans:
|
Check whether your ISP is using K56 or V.90, and then go to our website (www.billionton.com.tw) and download the relevant modem firmware depending on which model of card you have. (After choosing Driver Soft, choose Fax Modem PC Card). |
|
Subject
|
Modem Card : Do I need a new driver for Win98? |
|
Question
|
Do I need a new driver for Win98? |
|
Ans:
|
No new driver is required for Win98, you can simply use a Win95 driver. |
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Subject
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Modem Card : Can I use my modem under Win NT 4.0? |
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Question
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Can I use my modem under Win NT 4.0? |
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Ans:
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Yes, you can use your modem under Win NT 4.0. After choosing modem, the card should be auto-detected. If it is not, you need to go to the BIOS to reset the Com Port, and try disabling or enabling. As not all notebooks are the same, and many have different default settings, you need to go to Device Manager under Control Panel, and check that PCMCIA has been enabled. |
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Subject
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Modem Card : How to obtain a new driver |
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Question
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How to obtain a new driver |
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Ans:
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Whenever there is a new driver we put this straight on our Web Site (http://www.billionton.com.tw)/. (After choosing Driver Soft, choose Fax Modem PC Card). |
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Subject
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Modem Card : How to upgrade to V90. |
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Question
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How to upgrade to V90. |
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Ans:
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Go to our Web Site (http://www.billionton.com.tw/) and download the relevant upgrade facility, depending on which model of card you have (After choosing Driver Soft, choose Fax Modem PC Card). |
