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Philosophy and Background
Billionton's philosophy is one of Innovation, Quality, Flexibility and Service.
Innovation - because customers have come to know that they can not
only count on us for existing technologies, but can also expect to
be the first amongst their rivals to hit the market with newer and
ever more exciting technologies.
Quality - We know that the accrued costs and loss of revenue that
anything less than the highest quality product scan bring are
unacceptable to any discerning customer. That's why, when it comes
to quality, we get it right the first time.
Flexibility - Because we are operating in an industry where there
is only a narrow difference between the words "recent" and "relic",
we have to be flexible enough to adapt to new technologies, new
protocols and new concepts. Flexible enough to meet the varying demands
of our customers, providing solutions that they need today, and researching
solutions that they wish to market tomorrow .We know that, to our
customers, time is money. That's why we offer the fastest response
time to customer enquiries in the business. We provide one of the
fastest turnaround times for customized requirements, as well as short
lead-times for regular orders.
Service - Our broad range of technical support services includes online
support, staffed by professional FAEs, as well as a whole host of
technical services from our website, such as downloadable upgrades.
Of a less technical nature, but equally important, we put great
emphasis on product localization, with packaging, manuals and
application software available in several languages - which reflects
our commitment to understanding the needs of our clients' customers.
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Short-term goals:
To achieve our goal of designing and producing a broad
spectrum of products, enabling our customers to source their products from
one supplier only.
Mid-term Goals:
To be the first on the market with new and innovative products
- not following, but rather leading the market.
Long-term Goals:
To be the market leader in mobile peripherals - not only in
traditional PCMCIA solutions, but also in other areas such as PDA, Palm-Top
and Wireless solutions..
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